Privacy & Email Policy

Information we collect and why

For Growth Hub accounts, we collect contact and business details, account and subscription identifiers, your uploaded content, and the information you provide for support. We use these to run your account, publish your pages, provide support, process subscriptions, and protect the service. Our payment provider handles payment details; Growth Hub does not store complete card numbers.

Funnel forms collect the fields shown on the page, such as name, email, and phone number. We also record the funnel, signup time, referral or campaign details, and the choices you make. Basic page-view and signup events help the business understand its funnel’s performance. Service providers may process IP addresses and technical logs to deliver and secure the service.

We use browser storage for sign-in and basic session measurement. Embedded videos and links to services such as YouTube or Skool are subject to those services’ own policies. Do not submit passwords, payment card details, or sensitive health information through a funnel’s contact fields.

Email collection and future campaigns

When a business activates follow-up, Growth Hub schedules messages for people who confirm that business’s marketing subscription after activation. We record delivery outcomes and, for the buttons in those messages, whether the link was followed. The business can use that activity to choose a later follow-up. Link activity may include automated email-security checks; it is not proof of a purchase or a person reading a message. Unsubscribe stops further marketing from that business.

Businesses may keep private contact notes, next-action reminders, and self-reported sale amounts in their own workspace. These records support their customer relationships and reporting. Growth Hub does not reuse them for its own advertising or for other clients.

For new coach funnel marketing subscriptions, we send a separate confirmation link. Your requested resource or giveaway entry remains available without confirming marketing. You can cancel marketing through that email link. Older signup choices are not automatically treated as confirmed subscriptions. Delivery-provider bounce, complaint and suppression reports may prevent further messages to an address.

We use your email to provide the service or resource you requested, send account and security notices, confirm signups, and respond to support requests. These service messages are separate from promotional campaigns.

If you separately choose to receive Growth Hub marketing, we may email you product news, future giveaway opportunities, training, special offers, and other promotional material from Fruit Up Growth Hub. The marketing checkbox is unchecked by default. Creating an account, downloading a resource, or entering a giveaway does not automatically subscribe you to Growth Hub marketing.

Marketing permission is optional. Declining it does not prevent an otherwise eligible giveaway entry, affect the chance of winning, or prevent access to the requested resource or account. Email permission does not authorize promotional calls or text messages.

We record the choice, date, source, sender, and wording presented so that we can distinguish service contacts from marketing opt-ins. Updating this policy does not turn earlier signups into marketing consent. Consent records do not prove that an email address belongs to the person who entered it.

Marketing emails must identify the sender and include a valid mailing address and an easy unsubscribe method. You can withdraw Growth Hub marketing permission in account Settings, use the unsubscribe method in a marketing email, or email bobbysmith@fruituptil5.com. We honor marketing opt-outs; essential account, security, and requested-service messages may still be sent.

Coach and business funnels

When you use a coach’s or business’s funnel, that business receives your signup information and is responsible for its offer and communication choices. Growth Hub stores and processes those records to provide the funnel, delivery, and reporting services. Read the business’s privacy and email notice on its signup page.

Permission to receive a coach’s emails applies to that named coach or business. It is not permission for Growth Hub or another coach to send its own promotions. A business must obtain and record appropriate permission before using a signup for later marketing, and must honor unsubscribe requests. We do not automatically add hosted funnel leads to Growth Hub’s marketing list.

Businesses may export their records or use integrations they configure. They are responsible for carrying consent information into those systems and applying current unsubscribe and suppression lists before sending. For a coach’s emails or records, contact that coach first; Growth Hub can also help route a request.

Service providers and sharing

We do not sell or rent your email address or contact list. We use service providers to host and secure Growth Hub, store records, deliver email, process payments, and provide features requested by account holders. These include Google Firebase/Google Cloud, Resend for email delivery, and Stripe for payments where configured. An account holder’s connected tools may also receive data according to the integration and permission selected.

On Growth Hub’s public home and policy pages, we use TrustedSite to check the website and display its trustmark when eligible. Its code uses cookies or browser storage to count visits and may process your IP address, browser details, and page information. We do not connect our client contact lists to TrustedSite. Its code is not installed on account dashboards, sign-in forms, or hosted funnel forms. See TrustedSite’s privacy policy. A trustmark describes the provider’s checks and is not a guarantee that a website is free of every vulnerability.

Authorized support staff and platform administrators may access records to operate the service, investigate problems, and protect accounts. We may disclose information when required by law or necessary to address fraud, abuse, or security incidents. We do not give an unrelated coach access to another coach’s list.

If an account holder uses the AI copy feature, the business information and prompt they submit are sent to OpenAI to generate copy. Connected social-media tools process the messages and account information needed for the features the account holder enables. Avoid including private customer records in prompts or content unless you have a lawful reason and appropriate permission.

Retention, security, and your requests

We retain records while needed to provide the service, document permission, honor opt-outs, resolve disputes, and meet applicable obligations. Backup copies may remain until the normal backup cycle expires. We may retain a limited suppression record so that a deleted or unsubscribed address is not accidentally added to a future campaign.

We use encrypted connections and access controls to protect information. No website or email service can guarantee absolute security. Privacy rights may vary by location. Contact bobbysmith@fruituptil5.com to request access, correction, deletion, or help with email preferences. We may need to verify your identity and coordinate with the business responsible for a funnel.

Depending on applicable law, you may also have rights to receive a copy of your information, object to or restrict certain uses, withdraw consent, or raise a concern with a privacy regulator. We assess requests under the law that applies to the information and our role in processing it. Withdrawing marketing consent does not require closing your account.

Growth Hub is operated from the United States. Service providers may process information in the United States or other locations where they operate. This policy does not itself establish a contractual mechanism for an international data transfer.

Growth Hub’s business accounts are intended for adults. Each hosted offer must state any eligibility restrictions that apply to it. If you believe a child has submitted information without appropriate authorization, contact us so that we can investigate and coordinate its removal where appropriate.

We will publish changes on this page with an updated effective date. If a new use requires fresh permission, a policy update alone will not replace that permission.